Shipping policy

Shipping & Delivery Policy

Effective Date: October 18, 2026

Store Name: Miss Elva

Thank you for choosing Miss Elva! We are committed to delivering your orders safely and efficiently across Egypt.

1. Shipping Rates & Delivery Coverage

We deliver to all governorates across Egypt using trusted local courier services.

Fixed Shipping Rate: A fixed shipping fee of 180 EGP applies to all orders, regardless of order value or delivery location within Egypt.
Free Shipping: We do not offer free shipping. The fixed rate of 180 EGP applies to all placed orders.

2. Processing & Delivery Timelines

Order Processing: Orders are processed and dispatched within 1 to 2 business days.
Delivery Time: Once dispatched, delivery typically takes 2 to 5 business days depending on your governorate.
Order Tracking: Once your order is dispatched, you will receive a tracking link or confirmation message to follow your shipment's progress.

3. Payment Methods

We accept the following payment methods at checkout and upon delivery:

Cash on Delivery (COD)
Credit / Debit Cards (Visa & Mastercard)
Mobile Wallets & Electronic Payment Services

4. Delivery Attempts & Customer Support

Please ensure your phone number and address are accurate when placing your order. Our courier will contact you via phone call or SMS before attempting delivery.

If you need to change your delivery address or contact details after placing an order, please contact us immediately: